People and Places Research Privacy Notice

01Important information and who we are

We are People & Places Research, a small market research practice based in the United Kingdom. This notice explains how we handle personal data when you take part in our research, sign up to be considered for future research, or contact us through this website.

If you have any questions about this notice or about how we handle your data, email us at info@ppresearch.co.uk. We’ll reply within a few working days.

02Types of personal data we collect about you

We only collect what we need to run the research you’ve agreed to take part in — or, if you’ve signed up for future research, what we need to consider you for studies that come up.

• Identity. Your name and, where relevant to the study, your age or age band and your broad location (typically a town or postcode area).
• Contact. Your email address, and your phone number if you give it to us.
• Demographic. Only what’s relevant to the particular study — for example, household composition or tenure if the research is about housing.
• Conversation. What you tell us during a research session, captured as notes or, with your consent, as an audio or video recording.

03How is your personal data collected?

We collect personal data:

• Directly from you — when you fill in a sign-up form, complete a recruitment screener, or take part in a research session.
• From recruitment tools and datasets — reputable third-party services we use to identify people who might match a particular study’s audience.
• From this website — the data you provide when you use the contact form or the sign-up form.

04How we use your personal data

We use your personal data:

• To contact you about a research study you might be eligible for.
• To run the research session itself — including taking notes and, with your consent, recording the conversation.
• To compile findings for the client who commissioned the study. Findings are always anonymised. Your name never appears in our reports.
• To pay you for your time, where the study includes payment.

Our legal basis for processing your personal data is your consent. You give consent before each session, and you can withdraw it at any time — before, during, or after.

05Disclosures of your personal data

We do not share identifying personal data with anyone outside the research team without your specific consent. In particular, we never share identifying data with the client who commissioned the research.

We share anonymised findings — quotes, themes, summary statistics — with the commissioning client as part of our reporting. Anonymised means your name is removed and any other detail that could identify you is removed or generalised.

To pay you for your time, we use Wise. Wise sees your name and the bank or card details you give them. We pass on what they need; nothing more.

06International transfers

We are based in the UK, and your personal data is held in the UK or the European Economic Area wherever possible.

Two of the services we use — Microsoft Forms (for the sign-up form on the Take part page) and Wise (for paying participants) — may transfer data outside the UK and EEA under their own standard safeguards. Both publish their own privacy notices.

07Data security

We hold all research data in encrypted form. Access is limited to the research team working on the specific study. We do not allow access to clients, third parties, or anyone outside the team.

We use reputable services with their own published security standards for the tools we rely on — Microsoft 365, Wise, and our recording and transcription providers.

08Data retention

Recordings of research sessions are deleted one month after we deliver our final report on the study. Notes from sessions are anonymised at the end of fieldwork and retained only in anonymised form.

Sign-up details for future research are kept until you ask us to remove them. Contact-form messages are kept for as long as we need to respond, and then archived in our email.

09Your legal rights

Under data protection law, you have the right to:

• Access the personal data we hold about you.
• Correct any of it that’s wrong or out of date.
• Delete it — ask us to remove it from our records.
• Restrict what we do with it, while we deal with a query.
• Withdraw consent at any time. This won’t affect anything we’ve already done lawfully, but it stops anything further.
• Complain to the Information Commissioner’s Office (the UK regulator) if you think we’ve handled your data wrongly.

To exercise any of these rights, email us at info@ppresearch.co.uk. We won’t charge you and we’ll respond within a month.

10Contact us

For any question about this notice, your data, or our research:

Email: info@ppresearch.co.uk

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